Frequently Asked Questions
Everything you need to know about your order and our premium collections.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. When your items ship, we will send a tracking link so you can monitor your delivery in real-time.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your request.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Shop Pay and Afterpay.
How should I care for my garments?
To maintain the quality of your pieces, we recommend following the specific care instructions on the inner label, typically involving cold machine washes and air drying.